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Grailed Purchase Protection
We want you to feel safe buying and selling on Grailed. Qualifying orders are covered by our Purchase Protection in the rare case something goes wrong.
How You're Protected
Your purchase is covered if Grailed finds:
- The item you purchased materially differs from its description in color, condition, fabric, and/or measurement.
- You were sent the wrong item.
- The item's authenticity cannot be verified by us.
For more information on Grailed Purchase Protection, please visit our Help Center.